At CER, training goes beyond instruction on optimal machine usage when a new system is purchased and installed.
CER provides customized professional training on hot stamping machines and processes.
Training Sessions focus on theoretical as well as technical skills. Hot stamping and silkscreen printing processes, ergonomics, machine operations and best practices are covered.
Our training process is based on the Deming PDCA cycle.
1- Planning (“Plan”): together with the client, we carefully analyze needs and formalize specific training requirements, objectives and expectations for each session given specific customer needs.
2- Action (“Do”): after defining a detailed program with the client, we carry out the training action in accordance with the expectations previously set with our client and each attendee.
3- Verification (“Check”): at the end of the training, each attendee completes a “hot” questionnaire with personal comments about the completed session. This will be analyzed to allow us to continue to fine tune our training program to meet evolving needs.
4- Follow Up (“Act”): following client follow up conversations, we identify any additional steps that could support process improvements. Six months after the training is completed, a “cold” questionnaire is completed by participants indicating the level of success trainees have had implemented their new skills. Additional resources are provided if continued support is needed.
We provide a wide variety of training resources including:
1. User Manuals
Specific to each machine (used by attendees during and after training sessions).
2. Hot Stamping Course Material
This includes an overview of hot stamping process as well as a list of stamp and consumable (die and foils) settings.
3. Training Videos
An instruction video is available for each of our systems as well as for key supporting technologies.
CER designs each training session to meet specific customer needs. Topics frequently addressed include hot stamp & heat transfer theory, tooling selection/design, consumable selection/design, machine set up/maintenance, and troubleshooting. Significant time and cost savings can be generated by targeted training.
Training at CER starts immediately. When customers perform an onsite technical review of new equipment, professional training is included. Our training goes beyond system use and maintenance. We study factors like specific application and environmental challenges, the skill level of your team and frequency of employee turnover at your location to provide training targeted to specific customer needs.
There are many benefits to full day and multi-day training sessions at our Oyonnax, France location including:
Can’t come to Oyonnax? No problem. We will send a specialist to you. Every time we install a system, we provide a full training session. We also provide onsite trainings when customers wish to upgrade their skills, adapt to a new application or address the challenges of staff turnover.
At your facility we are able to get a clear understanding of the unique challenges tied to your specific application.
Training sessions at your facility provide many benefits- including: